FAQs

How does it work?

You are sent profiles of users on Whatsapp. Similarly, your profile is shared with others. If both users like each other, it’s a match! We will help you take your match forward

Do I need to download an app?

We want to make this as easy for you as possible. This means, you don’t need to download an app. Everything is taken care of using our website and Whatsapp. No need to grant permissions or share private data.

Do I need to pay to use this?

Yes. We want to ensure a high level of service for all our users. This means that you will be shared profiles only if you are a paid user. You can register for free and start creating your profile

To become a paid user, check our available plans

If you are a female user, you get our ultimate membership plan for free!

How do I edit my profile?

You can edit your profile by clicking here

Do I need to give consent on Whatsapp?

We currently share profiles only through Whatsapp. Users usually find this to be the most convenient medium. So you will not be able to use our platform without giving consent on Whatsapp. This is required as per Whatsapp Policies to prevent spam. To give consent click here.

You can also send the message below to our official Whatsapp Number +91 9885048172

“Hi, you may share my profile with other Dateful users and share their profiles with me on Whatsapp! I may withdraw my consent at any time.”

Which of my details are shared with other users?

The following details will be visible to other users:

1. Gender
2. Age
3. City
4. Photos
5. Education Details such as College Name, Course Name, Batch Year etc.
6. Professional Qualifications
7. Employment Details
8. Personality
Favourite Movie/Show
9. Links to Social Media Accounts

The following details will NOT be visible to other users

1. Date of Birth
2. Your uploaded degrees/certificates
3. Roll Numbers, Registration Numbers and Membership Numbers
4. Your preferences

Do I need to upload my degree/certificate

It is not mandatory but it is highly recommended. It helps other users identify genuine profiles. To get your profile verified, uploading any 1 degree/certificate is mandatory. 

How do I get a verified profile? What does it mean?

You need to upload any 1 proof of education. You can upload it in your profile here. Then click on “request verification” in your profile. You will get a verified tag once we review the documents. Usually this takes no more than 24 hours.

A verified tag on a profile means that the user has been verified through a review of documents submitted by them. Your degrees or certificates are never visible to any other user

What are Dateful Points?

Dateful Points are rewards you get for referring other users, logging in daily etc. They can be redeemed against paid subscriptions

Note: Dateful Points are not a virtual currency. They have no monetary value and cannot be traded, redeemed or sold in any manner. Their utility is limited to getting Dateful subscriptions for free or at a discount. They do not constitute a debt or liability against Dateful or any of its representatives

How do I earn Dateful Points?

You need to be logged in to earn Points. Points will be automatically credited. You can earn Dateful Points by doing the following:

Registration: 10 Points

Daily Visit: 5 Points per Day

Referral: 50 Points per signup

How do I redeem Dateful Points?

1 Dateful Point can be redeemed for INR 1 against a paid subscription. To use your Dateful points, contact us at support@dateful.in or on Whatsapp at +91 9885048172

You will be given a discount to the extent of Dateful Points to your credit. You need a minimum of 100 Dateful Points to redeem

What if I have any other query?

You may contact us at support@dateful.in or on Whatsapp at +91 9885048172. We are always available to answer your queries

What if I don’t like Dateful?

We are always available to give you the best possible experience. Just tell us what’s wrong and we’ll make it right

If you’re still not satisfied, you can avail our 15 days no-questions-asked refund policy by contacting us.